Sunday, 15 May 2016

My Top 3 Must-Have Headsets for Skype For Business







Skype for Business is the latest release of Microsoft's popular enterprise software.  It was formerly known as Microsoft Lync.  Skype for Business offers the familiarity of the Skype that  we all know but combined with the enterprise-grade security and IT capability.

Has your office deployed or plan to deploy Skype for Business?  Know that all major call centre & office telephone headset vendors offer a separate Microsoft Lync and Skype for Business USB corded and wireless headset solutions.  These special line of headsets will already have the call management controls compatible with your Skype for Business so there's no more need to download additional software.  The call management controls include answering and ending calls, adjusting sound volumes and mute function. 

Deploying telephone headsets that are Microsoft Lync optimized and Skype for Business certified present additional advantages.  Besides the integrated call management control compatibility, Skype for Business VOIP calls utilize advanced audio codecs resulting in wideband audio, also known as HD Voice.  They sound deeper, richer and more natural sounding compared to traditional narrowband audio.  Moreover, they are offered in USB corded and wireless headset models with various multi-connectivity options to suit a number of office environments and worker styles.

If you are searching for Microsoft Lync optimized and Skype for Business certified headsets, here are my top three (3) must-have suggestions with multi-connectivity capability.

·        Plantronics Blackwire 315-M/325-M Corded USB Headset with 3.5mm connection.  Simple and affordable Plantronics Wireless Headsets, use one exceptional headset between your PC/laptop (via USB) and mobile devices by simply detaching the 3.5mm pin from the USB adapter then connecting it to your device's headset jack.   Instantly answer and end calls or easily adjust volume controls, including mute, by using the inline call control buttons (USB only).

·        Jabra Evolve 80  Corded USB Headset with 3.5mm connection.  A top of the line dual connectivity corded headset with advanced Active Noise Cancellation.  Similar to Plantronics' Blackwire 315-M/325-M Series headsets, use one exceptional headset between your PC/laptop (via USB) and mobile devices by simply detaching the 3.5mm pin from the USB adapter then connecting it to your device's headset jack.  Its specially designed state-of-the art ear cushions lowers high frequency noise (referred to as Passive Noise Cancellation).  Minimize interruptions with the built-in Busy Light Indicator which turns red when you are on an active call.  Stay focused on your call by turning on the revolutionary Active Noise Cancellation technology which significantly reduces unwanted low frequency ambient noise.  Intuitively answer and end calls or adjust volume controls, including mute using the inline call control buttons (USB only). 

·        Sennheiser SD Office (ML) Multi Connectivity Wireless Headset System.  Ideal for desk phones, VOIP calls (softphones), audio and video conferencing, easily toggle between your desk phone and PC/laptop with a touch of a button.  Because its wireless, you can confidently walk away from your desk while on a call to retrieve files, faxes and printouts without having to place the call on hold or you can remove yourself from nearby noises and distractions by locating a quiet spot to continue your important call up to 180ft away from the base station.  Its powerful noise cancellation technology filters out ambient noises resulting in crystal clear conversations.  Best of all, it has a 2 year manufacturer's warranty – double the industry standard.


For more information about Microsoft Lync optimized and Skype for Business certified USB corded and wireless headset solutions, feel free to talk to one of our friendly and knowledgeable headset experts at Headset.com (www.headset.com).